Terms of Service and Policies

1. Company Information

Company Name: Universum Solutions

Business Address: 16192 Coastal Highway, Lewes, Delaware, 19958

Website: https://univers-solutions.com/

2. Goods and Services Offered

IT Software, IT Consult, IT Services

3. Customer Support Contact

If you need assistance, you can reach our customer support team via the following channels:

• Email: universum.solution12@gmail.com

4. Return Policy

We offer a return policy for digitals goods as follows:

• Returns are accepted within 5 of receiving your order.
• The item must be unused and in its original condition to be eligible for a return.
• Customers are responsible for return shipping costs unless the product is defective.

5. Dispute and Refund Policy

Our dispute and refund process is as follows:

• If you experience any issues with your order, please contact us immediately.
• If a refund is required, it will be processed via the payment method used at the time of purchase.
• Refunds will be issued within 5 after approval of the claim.

6. Cancellation Policy

If applicable, you can cancel your order under the following conditions:

• Orders may be cancelled within 5 hours after purchase.

7. Legal Restrictions and Export Compliance

We do not sell or ship to countries where our goods or services are prohibited by law. You are responsible for complying with any local laws, regulations, and restrictions in your jurisdiction.

8. Terms and Conditions for Promotions

Any promotions or discounts offered on our platform are subject to the following terms:

• Promotions are valid for a limited time and may not be combined with other offers.
• Promotional codes must be applied at checkout to receive a discount.
• Additional restrictions may apply based on the specific promotion.

9. Updates to Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" will reflect the most recent update.

10. Agreement

By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms of Service and our Policies. If you have any questions, feel free to contact us using the details above.